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Meet Our Dedicated Team

At EmpowerMed Solutions, our strength lies in our people. Get to know the dedicated professionals who are committed to providing exceptional billing and credentialing services tailored to your needs.

Team

Shea Rhone
Senior Manager Revenue Cycle

Healthcare professional with a Bachelor of Arts in Healthcare Administration and extensive experience in medical billing, credentialing, revenue cycle management, and healthcare operations. She is dedicated to helping providers improve efficiency, optimize revenue, and navigate the complexities of healthcare administration. As a breast cancer survivor, Shea brings resilience, compassion, and a strong commitment to patient advocacy and healthcare excellence.

Whitney Poleto
Credentialing Manager

20 years of experience in the healthcare industry and a strong passion for helping medical practices thrive. For the past 14 years, she has specialized in the complex and ever-evolving areas of payer credentialing and contracting, developing extensive expertise in navigating insurance networks and reimbursement strategies.

With a proven track record of securing successful in-network contracts, negotiating favorable reimbursement rates, and streamlining credentialing processes, Whitney is dedicated to helping healthcare organizations achieve sustainable growth and operational success. Her commitment to excellence and deep industry knowledge makes her a valuable resource for the clients of EmpowerMed Solutions.

Leticheau Perkins-Walker, CPT, BS
Manager of AR, Revenue Cycle

Accomplished Revenue Cycle Management (RCM) professional with more than 15 years of experience supporting healthcare providers and organizations in optimizing financial performance and operational efficiency. She holds a Bachelor of Science in Business Management and is a Certified Professional Trainer (CPT), bringing a unique combination of business expertise, industry knowledge, and leadership skills to her work.

Throughout her career, Leticheau has developed a deep understanding of the complexities of healthcare revenue cycle operations, including process improvement, reimbursement optimization, compliance, and provider support. Her experience has enabled her to successfully guide healthcare organizations in strengthening their financial foundations while navigating the ever-evolving healthcare landscape.

Alexis Kunde
Marketing and Provider Relations

Alexis brings creativity, organization, and a keen eye for detail to the EmpowerMed Solutions team. She supports marketing, social media, provider outreach, and community engagement, helping create meaningful connections with healthcare partners. Known for her thoughtful and meticulous approach, Alexis takes pride in doing things the right way and ensuring every interaction reflects the professionalism and values of EmpowerMed.